Client Portal Terms of Service & Acceptable Use Policy

Last Updated: [6/22/2026]

These Terms of Service and Acceptable Use Policy (“Terms”) govern access to and use of the Jorie AI Client Portal (“Portal”). By accessing the Portal, you agree to be bound by these Terms. If you are accessing the Portal on behalf of an organization, you represent that you have authority to bind that organization.

If you do not agree to these Terms, do not use the Portal.

 

1. Purpose of the Portal

The Portal provides clients with secure, centralized access to resources, information, and tools made available by Jorie AI. It serves as a unified environment for viewing materials, managing interactions, and facilitating collaboration between clients and Jorie AI.

The Portal is provided solely for authorized business use by Jorie AI clients.

 

2. Account Access and Security

You are responsible for:

Maintaining the confidentiality of your login credentials

Ensuring only authorized personnel access your account

Immediately notifying Jorie AI of unauthorized access

Using secure devices and networks when accessing the Portal

Jorie AI may suspend or terminate access if account misuse or security risks are detected.

 

3. Acceptable Use Policy (AUP)

The following rules apply to all users of the Portal. Violations may result in suspension or termination of access.

3.1 Authorized Use

The Portal may be used only for legitimate business purposes related to your organization’s engagement with Jorie AI. Access is limited to authorized users who have been granted credentials by Jorie AI or your organization’s administrator.

3.2 Prohibited Activities

Security & System Integrity

Users may not:

Attempt to bypass, disable, or interfere with security controls

Introduce malware, harmful code, or unauthorized software

Attempt to gain access to accounts, data, or systems they are not authorized to access

Misuse of Access

Users may not:

Share login credentials with unauthorized individuals

Allow third parties to access the Portal through their account

Data Handling Violations

Users may not:

Download, copy, or distribute Portal content outside their organization

Store Portal content in unsecured or nonapproved environments

Modify or repurpose materials without authorization

Improper Conduct

Users may not:

Submit fraudulent, misleading, or inappropriate content

Use the Portal for any unlawful, unethical, or nonbusiness purpose

3.3 User Responsibilities

Users must:

Maintain the confidentiality of their credentials

Use secure devices and networks when accessing the Portal

Report suspected security incidents or misuse immediately

Ensure all uploaded or submitted content is accurate, lawful, and free of harmful code

3.4 Monitoring and Enforcement

Jorie AI may monitor Portal activity to ensure compliance with these Terms.

Violations may result in:

Temporary suspension of Portal access

Permanent termination of access

Notification to your organization

Additional actions as permitted under your service agreement or applicable law

 

4. Data Ownership and Use

All documents, reports, and files shared with you through the Portal remain the property of the respective owners as defined in contract agreements with Jorie AI.

You may download or use shared materials only for authorized business purposes.

You may not:

Redistribute Portal content outside your organization

Modify or repurpose content without permission

Store content in unsecured environments

 

5. Availability and Modifications

Jorie AI may update, modify, or discontinue Portal features at any time.

Jorie AI does not guarantee uninterrupted access and is not liable for downtime.

 

6. Confidentiality

All materials accessed through the Portal are confidential. You must protect them with the same degree of care you use for your own confidential information.

 

7. Limitation of Liability

To the fullest extent permitted by law:

The Portal is provided “as is” and “as available.”

Jorie AI is not liable for indirect, incidental, consequential, or any other damages of any kind

 

8. Termination

Jorie AI may suspend or terminate Portal access for:

Security concerns

Breach of these Terms

Termination of your service agreement

Upon termination, access to all Portal content will be revoked.

 

9. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to conflictoflaw principles.

 

10. Contact

For questions about these Terms or any security concerns, contact:

compliancesupport@joriehc.com